We gladly accept returns if unused. First, you must contact us and let us know that you intend to return a part. Please give the specific reason for your return and condition of the item also if the item was put in service or not.

Second, properly pack the returned package in the original box or container along with a copy of the original invoice.

Third, return the package(s) freight pre-paid to:

Note: All returns are subject to a 20% restocking fee. Parts returned within 30 days from the invoice date are eligible for a refund.

Sorry NO Returns after 30 days from the invoice date. Refunds will be given on parts only, not labor/installation charges, shipping, or any other charges. All parts must be returned in the original package, can not have been damaged or installed and must be in original condition. All returned parts must be sent freight prepaid and are subject to a re-boxing fee. Subject to final inspection by JTEK.

TIME LIMITS:
We guarantee 30-day money back for most items, except certain parts are not returnable but not limited too:

• Dirty, Oily, Scratched, Bent items from mis-handling or temporary use.
• Electrical/Electronic parts, Fuses, Contactors, Coils, Relays, Fans, Switches, PCB's, Motors, or any item that requires any voltage & current to operate.
• Wire, Flexible Conduit, Tubing, Hose, Tape Scale, that has been cut to length or sold by inch or foot per customers order. Bearings, Special order items or one of a kind items or items directly imported from overseas.
• Surplus items , discontinued products or closeout discounted items. These time limits do not offset in any way the warranty of the products. See Warranty Policy for more details.

OTHER LIMITS:
Shipping costs are NOT refundable. Labor charges and services are NOT refundable. Any physically damaged or defaced items are not refundable. Items with missing original manufacturer packaging materials, manuals. Restocking fees may be applicable to certain items.

Credit and refunding may take 1-14 business days to confirm and complete after the goods are received